DELIVERY and TRACKING
How long will delivery of my order take?
All orders are usually dispatched within 24-48 hours of placement.
UK orders are typically delivered the next working day after shipment.
International orders are typically delivered within 5-7 business days, depending upon the destination and customs processing.
Please note that delivery of orders paid via PayPal eCheck will take an additional 4 to 9 business days to allow for the eCheck transfer period.
Will my order need a signature on delivery?
In most cases, yes. Therefore please choose an address to ship to where you know someone will be in to sign for the package (i.e. your work place).
We have chosen the most secure means of delivery with Royal Mail called Tracked and Signed* where items can be fully tracked and a signature is required by the recipient on delivery.**
* with the exception of wallpaper samples which are sent by normal first class mail.
** some countries offer a more limited postal service but we always will choose the most secure option possible.
How much does shipping cost?
Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".
This price does not include any import duties or local taxes, for which the recipient is responsible.
Do you ship internationally?
Yes. We ship to every country. If you are outside of the UK, please select 'Everywhere else' from the drop down destination shipping menu.
WHERE'S MY STUFF?
If you've waited past the expected delivery day and your item has still not arrived, check the tracking details online. Most of our items (and ALL international items) are sent with a 'tracked and signed' service (except wallpaper samples).
When shipped, you would have been sent an email from email@example.com with your tracking code and the website you need to use to trace your parcel (check your junk mail). Please do this before contacting us.
It may be that the address was invalid and it's being sent back to us, or it could be snagged in customs.
We DO NOT have access to any further information than you can find yourself using your code online.
Individual wallpaper rolls (if just 1 is ordered), and prints are posted in tubes.
Histology plates and cushions are packaged in boxes with black tissue.
Jewellery, leather goods and silk scarves are gift boxed.
Your use of this website and our products/services and any dispute arising out of such use is subject to the local laws of Anatomy Boutique.
If you have any further questions, please email us at: firstname.lastname@example.org